Terms of Service

We repair phones, laptops, and consoles (PlayStation, Xbox, Nintendo Switch), including board-level and component repairs. Every repair starts with a diagnosis, and we never carry out paid repair work without your approval.

Diagnostics start from R199. If you go ahead with the repair, this fee is typically applied toward the final cost — this will be confirmed in your quote. If a repair isn't viable or economical, we'll tell you honestly before any major work begins, and you'll only pay for the agreed diagnostic or assessment.

We accept cash and major card payments, due when you collect your device. We don't take payment through this website. Full payment details are confirmed with your quote before work starts.

Turnaround times shown on this site and in your quote are estimates. Actual repair time can vary depending on fault complexity and parts availability — we'll keep you updated if anything changes, and you can always check progress on the Track Repair page.

Selected repairs include a workmanship warranty, covering the specific repair carried out. What's covered — and for how long — will be explained when we send your quote. The warranty does not cover unrelated faults, further physical or liquid damage, or issues caused after the device leaves our workshop.

Please back up any important data before dropping off your device where possible — repairs occasionally require a factory reset or replacing a faulty storage component, and we can't guarantee data will survive every repair. Let us know before we start if data recovery is a priority, and we'll advise honestly on whether it's possible.

We take reasonable care of every device in our workshop, but we're not liable for pre-existing damage, cosmetic wear, or issues unrelated to the repair we were asked to perform.

We'll notify you as soon as your device is ready for collection. Please arrange collection promptly — if a device is left uncollected for an extended period after we've notified you, we may contact you to arrange alternative arrangements. Get in touch if you need more time.

You can cancel a booking any time before you've approved a quote at no charge. Once you've approved a repair and work has started, cancellation may still be possible but you'll be responsible for the cost of any work already completed or parts already ordered.

These terms are governed by the laws of South Africa.

Questions about these terms? Reach us at:

Archis Tech
123 Parliament St, Gqeberha Central, Gqeberha, 6001
+27 63 006 8553
hello@archistech.co.za